Desana for Users
Everything you need to know to about booking workspaces with Desana
By Jess and 2 others3 authors58 articles
- How do I get the Desana app?
- How do I log in with single sign-on (SSO)?
- How are workspace results ordered?
- How do I refresh map results when I move the map?
- How do I get access to Desana?
- How do I log in to Desana?
- How do I set up my profile on Desana?
- How do I start navigating Desana?
- How do I search for spaces using the map?
- How can I find the best workspace for me?
- How do I find my bookings?
- How do I book a meeting room?
- What do the booking statuses mean?
- Understanding the meeting room cancellation and refund window
- Can I edit a meeting room booking after it's confirmed?
- How does approval work for meeting room bookings?
- How much notice do I need to book a meeting room?
- What's the difference between an instant book and a request meeting room?
- How do I cancel a meeting room booking?
- How can I change my meeting room booking?
- My meeting room request has been rejected. What now?
- Can I book a meeting room by the hour or for a full day?
- How can I add an external guest to my meeting room booking?
- What's included in the hire of a meeting room?
- How can I filter to search for instant book meeting rooms?
- What are instant book meeting rooms?
- I can’t log in. What should I do?
- I haven’t received my magic link. What now?
- I’m logged onto the app, but no spaces are showing up near me. Why?
- I can’t book the space that I want. What's going on?
- I can’t find a workspace in the area that I want to work from.
- I've submitted a meeting room request and it's pending. What should I do?
- What do I do if I arrive at a space and it is shut or there is a problem with my booking?
- What do I do if the Wi-Fi isn’t working?
- What do I do if I forget to show up for a booking?
- What are credits?
- What happens when I go over my monthly credit allowance?
- How do I know how much my booking will cost?
- What do I do if I need to book a workspace but I don't have enough credits?
- Can I make a same day hot desk booking?
- Can I request a meeting room for tomorrow?
- Do I need to book a hot desk if I have booked a meeting room or private day office?
- When should I use a phone booth?
- What do I do if I want to use the printer?
- What do I do if I am in a space and want to stay longer?
- Can I have a guest in the space?