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How do I know how much my booking will cost?
How do I know how much my booking will cost?
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Written by Poppy Drummond
Updated over a week ago

If your organization has Individual Spend Limits set up, you will be able to see the hot desk or meeting room cost in credits in the space profile.

This feature is designed to provide you with more control and autonomy, allowing you to make the best choices for your workspace needs while staying within budget.

How much my booking will cost ISL Desana

Understanding booking costs

When looking for hot desks or meeting rooms, you will see the booking cost in credits based on your search:

  • When you have defined a date and time, the cost will be exact.

  • When no date and time are provided, the cost will be an estimate:

    • Daily (based on 8 hours) for hot desks.

    • Hourly for meeting rooms.

You can view your remaining balance for the selected month or the current month if no date is set.

Additional information on estimated costs is included at the foot of the page:

More information about space costs

Important: If you exceed your monthly limit when booking a hot desk, you'll get a notification and won't be able to proceed with the reservation. For meeting room bookings, a request will be sent to your manager to approve or reject it.

Credit limits

Credit limit budgets last for a calendar month. Bookings count towards the balance for the month they occur, not the month the booking is created.

Depending on your organization, you may have a spending limit set for hot desks, meeting rooms, or both.

These spending limits are separate, and you can’t, for example, use excess meeting room budget to book a hot desk if you have already used your hot desk budget for the month.

Note: Hot desks and meeting rooms each use a different type of credit, meaning the credit cost of a hot desk and a meeting room are not directly comparable.

Where can I view my available budget?

You can view the budget for the current month at any time on your user profile page.

Additionally, you will always be shown how many credits you have remaining alongside the cost before you finalize a booking.

In case you can’t see the booking costs, we recommend reaching out to your line manager or consulting your organization's workplace team or internal guidelines.


If you have questions about the cost of your booking, reach out to our Customer Support team via the in-app support chat or at [email protected].

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