For all event bookings, we require a simple Booking Form to be signed via Docusign. The person that signs this form must be approved to make payment.
The Booking Form outlines everything that’s been agreed, including:
Venue information
Additional services agreed
Tailored amenities agreed
Cancellation terms
Payment details
Due dates
Method (credits / invoice)
Once the Booking Form is signed, payment will be taken either via invoice/card or credits. When payment is processed, everything will be confirmed for your event.
If you need to make any changes between the point of the Booking Form being signed and the event taking place, the Booking Form may need to be updated and resigned, if the change affects pricing.
All adjustments must be agreed by all three parties; Desana, the event venue and the customer.