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I’m logged onto the app, but no spaces are showing up near me. Why?
I’m logged onto the app, but no spaces are showing up near me. Why?
Jess Jimenez avatar
Written by Jess Jimenez
Updated over a week ago

There are a few different reasons why spaces may not be showing near you. For example, there may be an error with the app, or your organisation may have this area switched off.

You can try the below troubleshooting steps if no spaces are showing up near you:

  1. Check you’re connected to the internet.

  2. Log out, exit the app and then log back in.

If you’re using the mobile app, you can also turn your location services on or off for Desana by going to your mobile settings. Then try to reopen the app and see if you’re able to view any workspaces near you.


If you still have cannot see spaces after trying the steps above, please reach out to our Customer Support team via the in-app support chat or at [email protected].

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