If there are no workspaces in the area you want to work from, there may be a few reasons for this:
Your company hasn't given you access.
We don't yet have it on our platform.
If your company hasn't given you access
If your company hasn't given you access, you should speak to the person who manages Desana at your company.
If you don't know who that is, feel free to reach out to our Customer Support team via the in-app support chat or at [email protected].
If we don't yet have the workspace on our platform
If we don't yet have the space on our platform, you can always submit a request via this form to ask that the workspace be added.
You can also find this form in the app by following these steps:
Go to your account.
Scroll down the list of options, and under Support, you should see Request a workspace.
Once we receive your request, our Workspace Supply team will contact the workspace to discuss partnering with Desana.
Important: While we’ve been known to activate spaces in a matter of days, sometimes it can take weeks or even several months to get a partnership rolling. Please bear in mind that this process often relies on how responsive a workspace is to our outreach, and although there’s no set timeframe, we’ll keep you updated with any progress.
If you still have questions about how to request a space to be added to Desana, feel free to reach out to our Customer Support team via the in-app support chat or at [email protected].